Field service
From manual to answer, on site.
Manuals and service agreements are on your phone, where the work is done. Every answer shows where it says so.
Ask about alarms, maintenance or filter changes and get the answer from the right manual. Whatever you start on your phone is waiting on your computer.
How it works
The question comes up on site. The answer is on your phone.
At a customer’s premises or out at an installation, what you need is often in a manual or an agreement. The binder is back at the office, and the colleague who knows is busy elsewhere.
With iSearch, you ask on your phone and get an answer from your manuals and service agreements, with the source shown. Then you carry on with the job.
What you get
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Answers from the manual
Ask about alarms, maintenance or filter changes. The answer shows which chapter it comes from.
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The agreements are there too
Service agreements sit in the same assistant as the manuals, and the answer shows where in the agreement it says so.
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New or experienced
Everyone in the field gets the same answer, however long they’ve been with you.
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Carries on across devices
iOS and Android, Windows and macOS. Whatever you start on your phone is waiting on your computer.
You choose who sees the manuals.
Each assistant answers from the documents you connect to it, and you choose who can use it. Your data is never used to train models.
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Hosted by you
The whole chain can run in your own environment, with no public AI services.
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Hosted by us
We run iSearch for you in Sweden, in a dedicated environment for your organisation.
Want to see how it would work for you?
We’ll show you iSearch with your own documents.