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Questions to ask an AI vendor

Take these questions to your procurement or vendor meeting. Each one comes with an example of a good answer.

You get the guide straight away, whether or not you tick the box.

The cover of the guide Questions to ask an AI vendor, with its title and the topics it covers.

What the guide covers

  1. Data and storage

    • Where are our documents and what we type stored?
    • In which country is the company that controls the service based?

  2. Access and permissions

    • Does the assistant follow our permissions?
    • How do people sign in, and who manages accounts?

  3. Sources and traceability

    • Does every answer show which documents it is based on?
    • What does the assistant do when the material is missing?

  4. Operation, ownership and exit

    • Can the whole chain run in our own environment, the language model included?
    • What happens to our data when the contract ends?

  5. Costs

    • What does it cost when more people start using it?